Every cleaning we do is backed by a promise: if something isn't right, we make it right.
Every cleaning backed by our guarantee — if something isn't right, we make it right, period. Your home should be spotless. If it's not, that's on us. We'll send a cleaner back to finish the job at no charge. No arguments, no hassle, no fine print.
Contact us within 24 hours of your cleaning if something needs attention.
We'll schedule a follow-up visit at no charge to make it right.
Get the clean you expected. That's what matters.
Report within 24 hours: We need to know about issues within 24 hours of your cleaning so we can send someone right back. After that window, conditions may have changed and it's harder for us to make it right.
Be specific: Tell us exactly what needs attention so our cleaner knows where to focus. "The kitchen needs work" is different from "the baseboards in the kitchen weren't wiped down." The more detail you give us, the faster we can fix it.
We'd rather re-clean for free than lose your trust. Your peace of mind matters more than any single job. We stand behind every hour our cleaners spend in your home. That's not just policy — that's who we are.
Have a satisfaction guarantee claim? Let us know.
Email [email protected] within 24 hours of your cleaning, and we'll make it right.
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